With the global pandemic forcing companies to adopt remote work policies, virtual meetings and communication have become the norm. However, without the conventional office space setting, it is important to establish proper work from home etiquette to maintain professionalism and efficiency. Here are some best practices to follow for virtual meetings and communication.

1. Prepare in advance:
Just as you would for an in-person meeting, make sure you are well-prepared for a virtual meeting. Familiarize yourself with the meeting agenda and any reference materials. Test your audio and video settings, ensuring they are working correctly. Set up your workspace in a distraction-free area with proper lighting and a professional background.

2. Be punctual:
Start each virtual meeting on time. Be mindful of others’ time commitments, and if you encounter any technical issues, apologize and try to resolve them quickly. Avoid joining or leaving the meeting midway unless necessary. If you are the meeting organizer, be prompt in ending the session on time to respect everyone’s schedules.

3. Dress appropriately:
Even though you are working from home, it is essential to maintain a level of professionalism. Dress as you would for an in-person meeting, or at least in smart-casual attire. This not only enhances your own mindset but also demonstrates respect for the meeting and fellow participants.

4. Follow meeting norms:
During virtual meetings, adhere to meeting rules and norms to foster a smooth and engaging conversation. Avoid interrupting others and allow everyone to have their say. Mute your microphone when not speaking, to minimize background noise. Utilize the virtual hand-raising or chat features to contribute without disrupting the speaker.

5. Engage actively:
Maintain an active presence during virtual meetings. Listen attentively, respond thoughtfully, and ask relevant questions. Show engagement through non-verbal cues, such as nodding or smiling, to let the speaker know you are attentive. Avoid multitasking or getting distracted by unrelated activities during the meeting.

6. Use professional language and tone:
Whether verbal or written, your communication should reflect a professional tone. Avoid using casual language, slang, or excessive jargon during virtual meetings. Be articulate and concise in your explanations, ensuring others understand your points clearly. If utilizing chat or instant messaging platforms, use proper spelling and grammar to uphold your professionalism.

7. Be mindful of video conferencing:
When participating in a video conference, maintain a composed and professional demeanor. Sit up straight, avoid slouching or leaning too far back. Make eye contact with the camera instead of constantly looking elsewhere on your screen. Be aware of your facial expressions, as they contribute to the overall tone of the meeting.

8. Respect privacy and confidentiality:
Maintaining privacy and confidentiality is crucial when working remotely. Be mindful of what information or visuals are displayed in your video background and ensure these do not breach confidentiality. Avoid discussing sensitive or classified information in public spaces, such as coffee shops, and ensure your microphone is muted when necessary.

9. Communicate availability and breaks:
Working from home can blur boundaries between personal and professional life. If you need to step away from a meeting or if you are taking a break, communicate this to the participants in advance. Use tools like calendar status updates or automatic responses to indicate when you are unavailable or out of office.

10. Follow up with meeting notes and action items:
After a virtual meeting, send out a summary of discussion points, decisions made, and action items to all participants. This ensures clarity and serves as a reference for future collaborations. Recap emails provide an opportunity to clarify any misunderstandings or confirm assignments.

In the age of remote work, it is crucial to establish and adhere to work from home etiquette for virtual meetings and communication. By following these best practices, you can maintain professionalism, efficiency, and effective collaboration within your virtual workspace.

About the author

Kwame Anane

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